You May Be Wondering

Questions about our macarons, cakes, or your next occasion? Find the answers below.

A Few Helpful Details

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About Vivian Rose

What is Vivian Rose?

Vivian Rose is a boutique confectionery based in Manalapan, New Jersey, founded by Julie Shafir. We specialize in handcrafted French mini macarons, with thoughtfully chosen flavors and refined presentation for gifting and celebrations.

What makes Vivian Rose macarons special?

For us, the flavor deserves just as much attention as the presentation. Each macaron is handmade with carefully chosen ingredients, from our signature favorites to seasonal creations. Their petite size invites you to try a few flavors and find your favorite.

Where can I order French mini macarons in New Jersey?

Vivian Rose makes handcrafted French mini macarons in Manalapan, New Jersey. Order our available gift boxes online, or contact us about corporate gifting, wedding favors, and events. Local pickup is available by arrangement, and eligible gift boxes can be shipped throughout the contiguous United States.

Can I pick up my macaron order in Manalapan?

Yes. Local pickup is available in Manalapan, New Jersey, by arrangement. Contact info@vivianrose.co before ordering to confirm pickup details and availability.

Our macarons

What are French mini macarons?

French macarons are almond-meringue sandwich cookies with a filling between two shells. Vivian Rose makes them in a petite size, so you can enjoy a few different flavors. Our collections include signature favorites and seasonal creations. Please review each flavor’s ingredient and allergen details before ordering.

What sizes do your macaron gift boxes come in?

Our gift boxes are available in 9-piece, 16-piece, and 25-piece sizes. Our 4-piece box is available as an add-on to your order, or for corporate gifting, wedding favors, and events.

Do you offer seasonal collections?

Yes. Alongside our signature flavors, we create seasonal collections inspired by the ingredients and occasions of the moment. Explore our collection pages to see what is currently available.

How should I store my macarons, and how long will they stay fresh?

Refrigerate your macarons when they arrive and follow the storage instructions and best-by date on the packaging. Freshness may vary by assortment. For the best texture and flavor, take them out of the refrigerator approximately 40 minutes before serving.

Where can I find ingredient and allergen information?

Please review the ingredient and allergen details on each product page before ordering. Allergen information is also included with shipped orders. If you have a severe allergy or need more information, contact us before placing your order.

Do you offer gluten-free, lactose-free, or sugar-free products?

Most of our macaron flavors are made without gluten-containing ingredients, although some seasonal flavors are exceptions. Please check the individual product page for details. We do not currently offer lactose-free or sugar-free products.

Can I enjoy my macarons after the date on the box?

Please enjoy your macarons by the date printed on the packaging and follow the storage instructions provided. We do not recommend keeping them beyond that date.

Custom cakes

Do you make custom wedding and celebration cakes in New Jersey?

Yes. Vivian Rose accepts a select number of custom cake orders for weddings and celebrations in New Jersey. Send us your event date, guest count, and any inspiration you have in mind so we can discuss the design and our availability.

How do I inquire about a special order?

Email info@vivianrose.co with your occasion, date, approximate quantity or guest count, and any personalization you would like. Julie personally oversees each order, from the first conversation to the final presentation.

Placing an order

How do I order macaron gift boxes online?

Choose your collection on our website, add it to your cart, and complete checkout with your shipping and payment details. Before placing your order, review product availability and the shipping options shown. We ship Monday through Thursday and may adjust dispatch dates to help avoid weekend transit delays. Delivery dates are estimates and cannot be guaranteed.

Can I choose my own assortment?

Our collections are curated to bring together flavors that complement one another. At this time, we do not offer build-your-own assortments.

Can I add a gift message?

Yes. A personal message is included at no additional charge. Add it on the product page or in your bag before checkout. One message is included per order.

Can I change my order after placing it?

Once an order is confirmed, we are generally unable to change its contents, shipping date, or delivery address. If you need to make a correction, contact us as soon as possible. We will help if the order has not progressed too far.

Where can I find my order number?

Your order number appears in your confirmation email. If you have an account, you can also find it under My Account.

How can I check my order status?

You can view your order status under My Account. Once your order ships, we will email you the carrier tracking details.

Will an invoice or pricing be included in the box?

We do not include an invoice or pricing in the package, so you can send a gift directly to its recipient. A packing slip may be included to identify the contents.

Who should I contact about a large order?

Use the Tell Us About the Occasion form under Occasions, or email info@vivianrose.co. Include your preferred box size, quantity, date, and any personalization so we can discuss the details with you.

Gifting and celebrations

Can I send a gift directly to someone?

Yes. Enter the recipient’s name and shipping address at checkout, and add a personal message if you wish. Pricing is not included in the package.

Do you offer corporate macaron gifts?

Yes. We create macaron gifts for client thank-yous, referral partners, employee appreciation, holiday gifting, and business events. We will help you choose a box and presentation that suit your occasion.

Can I order branded macaron gifts for my company?

Yes. Corporate orders can include your company’s branding and a custom message card. Share your quantity, preferred box size, and delivery date with us to discuss the options.

Are macarons a good gift for clients and referral partners?

A beautifully presented box of macarons is a personal way to recognize a relationship or mark a milestone. Our gift boxes are well suited to client appreciation, real estate closings, professional achievements, and holiday thank-yous.

Can you ship corporate gifts to multiple addresses?

Yes. We can arrange shipping to multiple recipients and provide an address template for you to complete. Contact us before ordering so we can coordinate the details.

Is there a minimum quantity for custom orders?

Custom orders have a minimum of 25 boxes. Please contact us directly for pricing based on your box size, quantity, and personalization.

Do you offer macaron wedding favors in New Jersey?

Yes. Vivian Rose offers handcrafted mini macaron wedding favors in New Jersey, including 4-piece boxes for guests. We also create boxed gifts for wedding parties and guests. Share your wedding date, quantity, and vision with us to discuss presentation, availability, and fulfillment.

Can I order macaron favors for a bridal shower, baby shower, or private event?

Yes. We welcome orders for bridal showers, baby showers, birthdays, and other celebrations. Let us know your date, guest count, and whether you would like favors, gifts, or macarons to serve.

Do you work with wedding planners and event professionals?

Yes. We welcome inquiries from wedding planners, event designers, venues, and hospitality teams looking to include Vivian Rose in their celebrations or guest gifting.

How far ahead should I inquire about a custom or large order?

Get in touch as soon as you have a date and an approximate quantity. Lead time depends on the size of your order, personalization, and our availability. We will confirm the timing with you before you book.

Payment

Which payment methods do you accept online?

We accept Visa, Mastercard, American Express, and Vivian Rose gift cards for online orders.

Is online payment secure?

Payments are processed through our secure online payment provider, which encrypts payment information during checkout.

When will I be charged?

Payment is taken when you complete your order on our website.

What should I do if my payment is declined?

An order with a declined payment will not be confirmed. Please check your payment details and try again, or contact your card provider if the issue continues.

How can I get a copy of my invoice?

You can access your invoice through your account. If you need help locating it, email info@vivianrose.co with your order number.

Shipping and delivery

Do you ship macaron gift boxes across the United States?

Yes. Vivian Rose ships macaron gift boxes throughout the contiguous United States. We do not currently ship to Alaska, Hawaii, P.O. boxes, or buildings that cannot accept packages.

How are macarons packed for shipping?

Our macarons are packed with protective materials and sweat-free ice packs to help keep them cool during transit. Please refrigerate them promptly when they arrive.

How long does macaron shipping take?

Standard shipping typically takes two days in transit, while expedited shipping typically takes one day, depending on the destination. These estimates begin when your order ships and do not include preparation time. Delivery dates are not guaranteed.

What details do you need for delivery?

Please provide the recipient’s full name and a complete, accurate address, including any apartment or suite number. Make sure the recipient can receive and promptly collect the package. Vivian Rose is not responsible for delivery issues caused by an incorrect or incomplete address, an unavailable recipient, or a package left uncollected.

Can severe weather affect my delivery?

Yes. Snowstorms, extreme weather, and other disruptions can affect shipping, including expedited and overnight services. Checkout dates are estimates, and a package may arrive earlier or later than expected. We cannot offer refunds or replacements for delays caused by severe weather or other circumstances beyond our control. If your order is for an occasion, please allow extra time.

How do I track my delivery?

Once your order ships, you will receive an email with your tracking number. You will also receive a delivery confirmation email when the package is marked delivered.

What if my macarons arrive damaged?

Macarons are delicate, and small cracks or loose crumbs can occur during shipping. If your order arrives with damage that concerns you, send your order number, a description, and clear photos through our contact form within 24 hours of receipt. We will review the issue with you. Vivian Rose is not responsible for damage caused by courier mishandling or after the package leaves our facility.

What if an item is missing?

Please contact us through our contact form within 24 hours of receiving your order. Include your order number and details of the missing item so we can review it promptly.

What if my order has not arrived?

Check your tracking information first, then contact us through our contact form within 24 hours of the originally expected delivery date if your order has not arrived. Include your order number and tracking details so we can look into it.

Can I return an item or request a refund?

Because our food products are perishable, we do not accept returns or offer refunds on them. If there is an issue with your order, please contact us within the timeframes outlined above so we can review it. Non-food items are also not eligible for refunds; contact us to discuss whether an exchange or another solution is available.