Privacy policy

Last Updated: 10/06/2026

Vivian Rose Co. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, subscribe to communications, or otherwise interact with Vivian Rose Co.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect information including:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Payment and transaction information

  • Communications you send to us

  • IP address

  • Browser and device information

  • Website activity and usage information

  • Marketing preferences

  • Information collected through cookies and similar technologies

Payment information may be processed directly by third-party payment providers. Vivian Rose Co. may not directly store complete payment card information.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Communicate with you about purchases

  • Respond to questions and customer service requests

  • Process refunds, replacements, or credits when applicable

  • Maintain and improve our website

  • Prevent fraud and protect the security of our business and customers

  • Analyze website traffic and performance

  • Send marketing communications when you have opted to receive them

  • Personalize advertising or marketing where permitted

  • Comply with legal, tax, accounting, or regulatory requirements

Shopify

Our online store may be hosted through Shopify. Shopify provides the ecommerce platform that allows us to offer products and services to you.

Information you provide through our store may therefore be processed by Shopify in connection with providing its services to Vivian Rose Co.

Shopify's handling of personal